Company Overview
We are an established general dentistry practice dedicated to providing top-notch dental care to our patients. We believe in delivering exceptional service in a friendly and welcoming environment. We are seeking a highly organized and customer-focused individual to join our team.
Position Overview
As a Front Desk Receptionist, you will play a crucial role in ensuring the smooth and efficient operation of our practice. You will be responsible for managing the schedule, coordinating with patients and referring offices to schedule appointments, verifying insurance benefits, and treatment planning, while providing excellent customer service to ensure a positive experience for every patient.
Responsibilities:
- Manage the dental appointment schedule efficiently, maximizing productivity while accommodating patient needs and preferences.
- Answer phone calls and emails promptly, scheduling and confirming appointments, and addressing patient inquiries and concerns with professionalism and courtesy.
- Coordinate with dental staff to ensure proper scheduling of procedures, treatments, and consultations, optimizing chair time and minimizing gaps in the schedule.
- Maintain accurate patient records and information in the practice management software system, ensuring all details are up-to-date and organized.
- Verify insurance coverage and benefits for patients, explaining financial responsibilities and processing payments accurately.
- Follow up with patients regarding missed appointments, recalls, and pending treatment plans to ensure continuity of care.
- Assist with administrative tasks such as filing, data entry, and office organization to support the smooth operation of the dental practice.
Qualifications:
- Excellent organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
- Strong communication and interpersonal skills, with a friendly and professional demeanor.
- Proficiency in computer skills, including experience with dental practice management software.
- Ability to work well independently as well as part of a collaborative team.
- Commitment to providing outstanding customer service and patient care.
Benefits:
- Competitive salary commensurate with experience.
- A supportive and positive work environment with a focus on teamwork and patient satisfaction.
Join our team and be a part of a dynamic dental practice dedicated to excellence in patient care. If you have the skills and qualities we're looking for, we encourage you to apply and become our newest Front Desk Receptionist.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 32 per week
Benefits:
• 401(k)
• Health insurance
• Paid sick time
Schedule:
• Monday to Friday
• No weekends
Experience:
• Computer skills: 3 years (Required)
• Customer service: 3 years (Required)
• Dental office: 1 year (Required)
Ability to Commute:
• Santa Monica, CA 90404 (Required)
Work Location: In person
Location: Santa Monica, CA
Posted: Oct. 13, 2024, 3:28 a.m.
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