Overview
At Houston Methodist, the Senior Organizational Development (OD) Consultant is responsible for organizational assessment, recommendation, and development of appropriate interventions; implementation of interventions; and follow-up, evaluation and measurement of outcomes in support of the overall business strategy and objectives of Houston Methodist. Interventions fall in the areas of leadership effectiveness, change management, organizational effectiveness (e.g., employee engagement, process mapping, lean principles, etc.) and talent assessment/ succession planning. This position partners with key stakeholders to design and execute improvement plans, focusing particularly at the Director/Executive level.
Houston Methodist Standard
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
• Provide personalized care and service by consistently demonstrating our I CARE values:
• INTEGRITY: We are honest and ethical in all we say and do.
• COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
• ACCOUNTABILITY: We hold ourselves accountable for all our actions.
• RESPECT: We treat every individual as a person of worth, dignity, and value.
• EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
• Practices the Caring and Serving Model
• Delivers personalized service using HM Service Standards
• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.
• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
• Displays cultural humility, diversity, equity and inclusion principles
• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values
Responsibilities
PEOPLE ESSENTIAL FUNCTIONS
• Maintains strong interpersonal relationships with stakeholders and customers.
• Conducts leadership coaching for multiple levels of management as a component of comprehensive development plans, focusing particularly at the Director/Executive level.
• Assists team members and customers in needs assessment and the identification of knowledge gaps.
• Leads the talent assessment and succession planning initiatives ensuring understanding and utilization of all associated tools and processes by the entity leadership.
• Conducts the new leader assimilation process including appropriate Birkman debrief(s) and assessment of engagement of staff.
SERVICE ESSENTIAL FUNCTIONS
• Researches and develops leadership program materials for individual, group, and organization-wide programs; develops training and program content, along with designing all associated participant materials and activities; adheres to all intellectual property requirements, avoiding plagiarism, and ensures proper citations in all materials.
• Serves as an internal consultant for various levels throughout the organization; consultant activities include assessment, intervention, follow-up, evaluation and measurement of outcomes.
• Partners with key stakeholders to design and execute change management activities; communicates plans and anticipated outcomes to support positive relationships.
• Leads both small-scale and large-scale OD projects within the scope of one's department responsibility affecting the following at Houston Methodist: organizational change, process improvements, team effectiveness and competence, employee engagement/ empowerment and achievement of unparalleled safety, quality, service and innovation.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
• Assesses needs, diagnoses problems, and determines the appropriate intervention to enhance individual and organizational effectiveness and support strategic goals. Also includes facilitating strategic planning meetings for various levels of the leadership team and various business units.
• Identifies and leverages appropriate metrics to evaluate the effectiveness of OD interventions and reports findings to key stakeholders. Uses information to adjust techniques for future engagements of similar nature and scope.
FINANCE ESSENTIAL FUNCTIONS
• Acts as a good steward of organizational resources; seeks low cost or no cost solutions in interventions, maintains certifications to be an internal resource, and consistently uses tax exemption documentation.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
• Keeps abreast of competition, competitive issues, industry, technology and innovation in the field of leadership development, change management, performance improvement, and other role specific topics. Generates and communicates new ideas and suggestions.
• Looks for trends in leadership development strategies and techniques
Location: Nassau Bay, TX
Posted: Oct. 13, 2024, 3:32 a.m.
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