What You Will Do
This position will be filled at either the Software Developer 2 or 3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.
The Application and Data Services (ADS) Division supports Los Alamos National Laboratory's (LANL) enterprise applications and performs software application development support, database development and administration, data analytics and business intelligence, software quality management, and enterprise application consulting. The Business Applications and Data Services Group (ADS-BADS) provides application development, commercial off-the-shelf application implementation, adoption/integration with Software as a Service solutions, data analytics/business intelligence, process automations, and application and infrastructure maintenance services specific to the institution's core business solutions (HR, finance, logistics, etc.).
Software Developer 2 ($83,900 - $136,600)
As a Software Developer on the ADS-BADS team, you will help maintain various Commercial Off-The-Shelf (COTS) and custom applications, design new solutions, and provide data analytics and business intelligence solutions to our customers. More specifically, you will support the HR team, with focus on the ServiceNow HR Service Delivery module and its components. You will be tasked with ensuring the highest quality IT solutions within our existing architecture. To be successful in this role, you should have a strong grasp of IT concepts and the ServiceNow platform, an understanding of HR business needs, and a passion for learning new technologies. Attention to detail and an appreciation for documentation are essential for success in this role.
Software Developer 3 ($101,700 - $168,200)
In addition to what was outlined at the lower level, at the Software Developer 3 level, you will be expected to independently identify and implement IT solutions. To be successful, you should have advanced to expert-level knowledge of a variety of technologies and platforms, and will contribute to the design, development, and implementation of complex solutions. Additionally, you will
What You Need
Minimum Job Requirements:
• Strong understanding of ServiceNow platform features, including UI policies, business rules, client scripts, and workflows.
• Knowledge of or experience with ServiceNow HRSD modules.
• Proficiency in JavaScript, Glide, and ServiceNow APIs.
• Advanced troubleshooting and problem-solving skills for various IT systems.
• Experience developing custom integrations with third-party software and platforms.
• Familiarity with all phases of the software development lifecycle, including requirements gathering, design, development, and testing.
• Experience with technical documentation, including functional requirements, testing documentation, and user guides, etc.
• Demonstrated experience providing customer support including configuring, administering, and debugging technical issues with various IT systems.
• Ability to collaborate effectively across multiple teams to gather and incorporate new requirements, while maintaining configuration management and version control.
• Strong communication skills when engaging with technical and non-technical personnel.
Additional Job Requirements for Software Developer 3:
In addition to the requirements outlined above, qualification at the higher level requires:
• Advanced knowledge of JavaScript.
• Advanced knowledge of UI development, SQL, HTML, and CSS.
• Ability to solve unique IT problems using analytical skills and innovative thinking while meeting budget, schedule, and solution objectives.
• Extensive experience supporting, extending, enhancing, and upgrading Commercial of the Shelf (COTS) products.
• Demonstrated experience and willingness to provide mentorship to junior staff members
Education/Experience at lower level: Position requires a Bachelor's Degree in a relevant field and 5 years related experience; or, an equivalent combination of education and experience directly related to the occupation.
Education/Experience at higher level: Position requires a Bachelor's Degree in a relevant field and 8 years related experience; or, an equivalent combination of education and experience directly related to the occupation. At this level, post graduate course work may be desirable.
Desired Qualifications:
• Extensive experience with ServiceNow HRSD modules, including but not limited to Case and Knowledge Management, Employee Service Center, and HR Integrations.
• Experience with ServiceNow HRSD implementation, configuration, and customization.
• Knowledge of ITIL processes and best practices as they relate to HRSD
• Familiarity with federal government security requirements, and ability to implement and assess effectiveness of security controls.
• Experience utilizing tools such as Jira and/or Confluence
• Experience developing or managing integration
Location: Los Alamos, NM
Posted: Oct. 15, 2024, 7:32 a.m.
Apply Now Company Website