As WebContent Manager u will be responsible for creation, publishing & maintenance of content across CMS platform,including managing workflow,assigning
tasks to team members&working with our clients to ensure brand voice
consistency.
Complete Description
looking for a Web Content Manager to manage and
contribute to business-critical content initiatives. A Web Content Manager must
be knowledgeable and skillful enough to drive operational excellence for
content dispersed across internal workflows, company external and internal
websites, campaigns, social networks, and so on. You must be able to
create/edit, manage, maintain, and syndicate the content.
We’re Looking For Someone Who Will
Collaborate with team to standardize
workflows
Seamlessly cross-collaborate with other
business teams to improve efficiencies, content quality, and workflows
Manage daily content tracking, processing,
and reporting with cross-functional teams to ensure better content monitoring
for accuracy
Help clients diagnose and solve content
problems, and define content needs to support both user and business goals
Procure accurate and up-to-date information
from subject matter experts to maintain content relevance
Support content product development by
acquiring, reviewing, and editing data
Manage and update content and campaigns under
the direction of the team lead
Prioritize effectively under important
deadlines, executing on projects’ implementation in a timely manner
Assist in the planning and support of content
projects and processes
Create and conduct training with internal
teams and vendors
Oversee proper execution of projects and
troubleshoot problems
Track analytics and prepare insights
Help apply and maintain consistency with
content standards
Support content intake and upkeep in backend
content management system
Technical support and system access to
approximately 15,000 customers using ServiceNow
• Workstation support, desktop support, business continuity,
information security, network connectivity knowledge of MS Office (O365) and
use of ticketing system software
Qualifications For The Role
• 3-5 years of experience in an operational management, content operations specialist, content manager, content creator, content coordinator, or UX writer role
Location: Columbus, OH
Posted: Aug. 14, 2024, 6:01 p.m.
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