Senior Service Desk Technician - Liverpool Full-time office-based role (5 days/week) A growing retail company seeks a Senior Service Desk Technician provide hands on senior level service desk support, to mentor junior staff and support the Service Desk Manager. Key Responsibilities: Assist in supervising Service Desk staff Manage IT support queue and aid technicians Monitor SLAs and escalate issues Support metrics reporting and distribution Provide manager coverage during leave Maintain on-call…
Location: Knowsley Park, Prescot
Posted: Oct. 17, 2024, 9:20 p.m.
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