2 nd Line IT Support Analyst | 3 Month Contract | (Inside IR35) | Hybrid (Edinburgh/Glasgow) Day Rate: circa £175 Main Duties: Provide Technical IT Support to users: Using our Service Desk (IFS Assyst) system, respond to requests for IT Support in chronological order and within agreed Service Level Agreement's keeping user informed of progress of call, including updates where resolution may be delayed. To accurately record incident and change actions and their associated resolution. To effectiv…
Location: Edinburgh, Scotland
Posted: Oct. 31, 2024, 3:43 a.m.
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