Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: About Uniphore: Uniphore is a leader in Enterprise AI and automation, empowering organizations to deliver more human-centric customer experiences at scale. Our mission is to harness the power of artificial intelligence to bridge the gap between humans and machines, driving greater efficiency, understanding, and customer satisfaction. We are now building the next generation of GenAI infrastructure and looking for a passionate, hands-on engineer to build demos that showcase our innovation. Role Overview: As a GenAI Product Demo Engineer, you will be responsible for building cutting-edge demos that showcase the capabilities of Uniphore's GenAI infrastructure. Working closely with the product, engineering, and marketing teams, you'll have the unique opportunity to build technical demos in parallel with the development of the product, bringing Uniphore’s GenAI solutions to life for customers and stakeholders. This role sits in the product marketing org and is ideal for early-career developers who are looking to expand their skill set beyond engineering into marketing and customer-facing roles. You’ll get direct exposure to how products are presented to the market and gain valuable experience interacting with different stakeholders—perfect for those eager to grow in a well-rounded technical and customer-facing career. Key Responsibilities: Collaborate with product management and engineering teams to design, build, and iterate on demos that highlight the unique features of Uniphore’s GenAI infrastructure. Develop compelling, hands-on demos that demonstrate the technical capabilities of our product in real-world scenarios. Work cross-functionally with marketing teams to support the positioning of these demos during product launches, events, and customer engagements. Present and demonstrate the GenAI infrastructure to industry analysts, showcasing its capabilities and value in key discussions and evaluations. Gain exposure to marketing strategies and customer-facing presentations, helping you expand your skill set beyond pure development. Stay up-to-date with the latest in AI, machine learning, and GenAI infrastructure to ensure that demos reflect cutting-edge technology and trends. Support field teams with demo-related content, training, and guidance during customer presentations and events. Requirements: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Background in software development, particularly with AI/ML frameworks or infrastructure technologies. Proficiency in one or more programming languages (e.g., Python, JavaScript, etc.) and experience with API integrations. Demonstrated ability to work collaboratively with cross-functional teams, including product management, engineering, and marketing. Experience building and maintaining demos or proof-of-concepts for technical products. Eagerness to gain experience in marketing and customer-facing roles. Excellent communication skills, capable of translating complex technical details into compelling narratives for technical and non-technical audiences. Preferred Qualifications: Understanding of RAG, AI Development frameworks, or similar technologies. Familiarity with AI infrastructure or platforms used for building enterprise AI applications. A passion for problem-solving and eagerness to learn about new technologies. Why Join Us? At Uniphore, this is your chance to get hands-on experience with the latest in AI infrastructure while also expanding your career into marketing and customer engagement. You’ll gain valuable exposure to different aspects of product development and launch, working closely with teams across the company to deliver breakthrough demos that will drive product adoption and help shape the future of Conversational AI. If you’re a hands-on, driven individual early in your career and eager to grow beyond engineering into a well-rounded technical and customer-facing role, please apply! Hiring Range: $169,800 - $212,300 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's
Location: Palo Alto, CA
Posted: Oct. 18, 2024, 8:14 p.m.
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