A company is looking for a Director, Collections Engagement & Optimization.Key ResponsibilitiesDefine and implement an omnichannel technology platform for call center communicationsDevelop and execute transformation projects to enhance cost efficiencies and automationMaintain the roadmap for call center operations and technology initiativesRequired QualificationsBachelor's degree in Information Systems, Information Technology, or a related fieldFive years of experience leading IT teams in contact center operations and omnichannel environmentsExperience with collection systems applications (e.
Last updated : 2024-10-17
Location: Grand Prairie, TX
Posted: Oct. 18, 2024, 8:14 p.m.
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