Develops teams supporting and/or implementing multi-functional and/or multi-location projects and/or systems. Defines, documents, and manages scope, expectations, implementation approach, results and acceptance testing criteria. Develops and leads an effective risk mitigation strategy for the project(s).
Assists in the development of short-, medium-, and long-term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations. Successful track record as a manager. Detailed knowledge of technical and business concepts of several related applications areas. BA/BS degree preferred.
Responsibilities
Be a part of our organization supporting hyper scale distributed infrastructure for the cloud. Oracle’s Data Center team is rapidly expanding with new regions and sites across AMER each month. Not only does this job involve launching new sites and their exponential growth, but also involves team building across an entire organization in relation to recruiting, interviewing, and growing careers within the Data Center Organization
We’re looking for an experienced leader, with strong people management experience, business acumen and a well-rounded IT technical abilities (at scale) to lead the teams responsible for building and supporting our cloud data centers in the United States. The successful candidate will have all 3 of these attributes in equal measure and be hard-working at a high level.
• Providing leadership, direction, and operational excellence within a subset of sites.
• Working at a global level with peers to achieve consistency and avoid site variability at all costs.
• Strong knowledge of computer hardware (Server, Storage, and Networking devices)
• Drive an efficient support team responsible for various aspects of support in the Chicagoland Data Centers.
• Management of incoming/outgoing logistical needs
• Management of rack receipt processes.
• Management of excess inventory processes.
• Management of rack decommissions.
• Other duties as assigned.
• Working with distributed teams and contributing to the success of his/her team and other related teams.
• Coaching and mentoring individual contributors across the organization.
• Growing your team by recruiting and hiring top talent in diverse marketplaces.
• Collaborating and working effectively with best-in-class architects, engineers, product managers, QA and Documentation teams.
Detailed Description and Job Requirements
Lead and manage a team responsible for the day to day logistical and rack processing needs across numerous Oracle Cloud Data Centers in the greater Chicago area.
This role is a manager of multi discipline Individual contributors at scale within a Cloud Data Center space. You should be an experienced manager of diverse teams, able to navigate local customs, laws & employment directives, strong people management ability and a deep technical grounding in the physical aspects of IT Service Delivery.
Typical functions for day to day in the role are:
• Manage the day-to-day operations of all Data Center sites under your area, in a 24/7 mission critical environment.
• Managing the day to day activities of the data center technicians in multiple locations and data halls in a 24/7 environment
• Responsible for ensuring timely delivery of services/tasks to meet project milestones.
• Working with project managers to guide their actions and provide ‘on-the-ground’ advice / support.
• Ensuring the quality benchmark is upheld for new sites / regions / deployments and being the gate keeper of this.
• Driving the delivery of improvements and providing detailed, concrete feedback in project reviews / lesson learned activities.
• Interacting across functional areas and teams (e.g., Engineering, Build, Site Selection, Business Operations etc.).
• Reacting to and managing any incidents that occur, driving resolution and After-Action analysis.
• Capacity expansions at all scales (rack additions, block additions, white space growth, new sites).
• Drive appropriate recruitment in your area at a fast pace, ensuring the employment of high-quality team members with a passion for excellence.
• Driving a culture of continual improvement and learning throughout everything you do.
You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. At this level, you are given autonomy to make your own mark, drive things forward and make a difference. We expect you to help us scale and to do this collaboratively across teams, departments, and organizational silos in a streamlined manner.
Work with an elite team to implement and support pioneering Oracle technology in Cloud Data Centers. This involves working on the build out of new sites, hiring new teams and staff, working with local partners such as HR, Sales and other departments
Location: Chicago, IL
Posted: Oct. 21, 2024, 9:24 p.m.
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