Location: Trillium Teamologies Headquarters, Detroit, Michigan
Requirement: Must be local to Michigan,
NO C2C, NO VISA Sponsorship
Role Overview: The SaaS Platform Administrator is responsible for the day-to-day administration, configuration, and support of our Software as a Service (SaaS) platforms. This role is critical in ensuring the reliability, security, and performance of SaaS applications, providing user support, and managing integrations with other systems. The ideal candidate will have a strong background in IT administration, experience with cloud-based software, and excellent problem-solving and communication skills.
Key Responsibilities:
• Administer and configure SaaS platforms to meet business requirements and user needs.
• Monitor and maintain the reliability, security, and performance of SaaS applications.
• Provide user support, including troubleshooting and resolving issues related to SaaS applications.
• Manage and maintain integrations between SaaS platforms and other systems.
• Ensure compliance with security policies and best practices in the management of SaaS platforms.
• Collaborate with cross-functional teams to optimize the use of SaaS applications and enhance user experience.
• Create and maintain documentation related to SaaS platform configurations, processes, and procedures.
• Perform regular audits and updates to ensure platforms are running efficiently and securely.
Technical Environment:
• SaaS Platforms: Microsoft 365 Services, PowerBI, PowerApps, Salesforce.
Qualifications:
• Bachelor s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT administration, particularly with SaaS platforms.
• Strong understanding of cloud-based software and IT infrastructure.
• Experience with the specified technical environment, including Microsoft 365 Services, PowerBI, PowerApps, and Salesforce.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication skills with the ability to provide effective user support.
• Knowledge of security best practices in cloud environments.
Preferred Qualifications:
• Experience with integration tools and techniques for SaaS platforms.
• Certifications in relevant technologies (e.g., Microsoft Certified: Azure Administrator, Salesforce Certified Administrator).
• Familiarity with ITIL practices and principles.
Location: Detroit, MI
Posted: Oct. 22, 2024, 10:36 p.m.
Apply Now Company Website