• Proactively manage calendar and schedule items by applying considerable knowledge of the principal's role and responsibilities in relation to the supported mission, and working knowledge of larger mission priorities
• Coordinate with others, primarily from work unites within or superior to the principal's organization and with a diverse mix of internal and external contacts to effectively resolve calendar conflicts applying a working knowledge of protocol. Notify attendees and their staffs of scheduled calendar items
• Reschedule calendar items to accommodate new requirements and shifting priorities. Apply a working understanding of the roles and interrelationships among entities and the implications of making calendar change. Independently and proactively resolve any additional calendar conflicts created by new requirements. Notify appropriate personnel affected by changes, using a working knowledge of protocol procedures
• Ensure an appropriate alternate is identified and notified to attend select standing meetings when the supported principal is unable to attend
• Manage the principal's time by applying working knowledge of mission priorities, principal's area(s) and personal preferences, Agency protocol, and organizational hierarchy to screen, vet and prioritize emails and visitors and phone calls
• Prioritize unscheduled demands and determine threshold of issues that need to rise to principal's attention, using sound judgment considerable knowledge of the supported mission priorities and working knowledge of Agency and/or IC concerns
• Respond directly to inquiries when appropriate, or take action to facilitate resolution of a range of inquiries and concerns related to the supported mission. Vet and refer visitors, caller, email and other correspondence to appropriate Agency, IC, or other external contacts, rather than the principal, when feasible
• Seek information from appropriate Agency/IC resources or other external resources to provide background information the principal will require to adequately address and resolve issues and concerns not deferred to others. Track assigned actions to endure completion and response
• Place and answer phone calls for the principal; employ proper protocol
• Exercise tact, diplomacy, and discretion while serving as principal's liaison for interactions with officers at all levels within and outside the organization
• Interact confidently and effectively on behalf of the principal by communicating orally or in writing his or her requirements and priorities on routine to moderately complex mission-related issues
• Provide information or respond accurately to routine to moderately complex questions and/or technical/administrative issues and requests in a clear, concise, credible and courteous manner, and in their appropriate way (i.e., orally by phone or in person, or in writing via email, letter, or memorandum)Maintain and expand a network of professional contacts and working relationships with personnel from the Agency, IC< and a diverse mix of internal and external contacts to influence work outcomes and accomplish duties. Build network relationships that influence officers beyond the supported principals organization
• Draft clear, concise hard and soft copy routine to moderately complex correspondence on behalf of the principal, emulating his or her style and voice
• Format, proofread and edit correspondence and other documents to ensure clarity, accuracy, grammar and conformance with Agency/IC correspondence guidance. Route correspondence and track status through completion. As needed, track edits and multiple versions of documents
• Review correspondence and other documents to determine if question or concern is adequately addressed. Adapt submitted correspondence and other documents to enhance presentation and to more effectively convey information to the intended audience. Exploit Microsoft Office Suite or other applications to complete work
• Review correspondence and other documents to ensure documents are properly classified. Guide others within office on proper document and correspondence preparation, classification, and routing
• Establish or improve on existing records management plan in compliance with pre-established protocols; maintain and archive files accordingly. Organize hard and soft copy files, records and information for easy retrieval
• Anticipate requirements independently perform subsequent research and analyze information required for meetings seek information from personnel within the supported principal's organization or appropriate Agency, IC or other external resources to provide background information the principal will require for meetings and other engagements. Follow-up to ensure material is ready for review in advance of meeting
• Compile and/or review for accuracy and completeness, packages, briefing books, and background materials in support of principal's meetings; evaluate content and highlight key meeting details
• Determine
Location: McLean, VA
Posted: Oct. 31, 2024, 3:25 a.m.
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