Candidates must be following and engaged to be considered.
Location: Remote
Compensation: Equity & Profit Share
Experience Level: Senior Executive (AI/ML Leadership)
Are you ready to redefine the boundaries of artificial intelligence? At Ally, we’re not just building AI—we’re transforming the way industries engage with customers through intelligent, real-time solutions. Led by some of the industry’s best minds, including the Principal Architect of Snowflake, we’re scaling our team with an ambitious, visionary Chief AI Officer to shape the future of customer interaction technology.
Who We Are
Ally is a disruptive AI-powered platform focused on enabling real-time, empathetic, and compliant communication within customer service industries. We’re here to create seamless, human-like interactions that empower agents, streamline operations, and elevate customer satisfaction. With our pilot launch on the horizon, we’re positioned to make waves across sectors like healthcare, insurance, telecommunications, and more.
Who You Are
You are a scrappy, dynamic leader with deep expertise in AI/ML. You’re ready to roll up your sleeves, drive innovation, and build a groundbreaking AI strategy from the ground up. If you thrive in fast-paced environments and are passionate about pushing the limits of what AI can achieve, this is the role for you.
What You’ll Do
• Drive AI Strategy: Develop and execute a robust AI/ML strategy that aligns with Ally’s mission to empower customer service agents with real-time, empathetic, and compliant responses.
• Lead the AI/ML Team: Build, mentor, and lead a team of AI engineers, data scientists, and ML experts to design cutting-edge models and algorithms.
• Innovation in Real-Time AI: Spearhead the development of dynamic scripting, predictive analytics, continuous learning, and compliance-driven solutions.
• Collaborate Across Departments: Work closely with product, engineering, and revenue teams to ensure AI solutions are scalable, reliable, and effective in real-world applications.
• Stay Ahead of Trends: Keep Ally at the forefront of AI advancements, identifying new technologies and methodologies that can elevate our solutions and competitive advantage.
Requirements
• Proven Experience: 8+ years in AI/ML leadership roles, with a successful track record in scaling AI for customer-facing or service industries.
• Technical Depth: Expertise in natural language processing, machine learning, predictive analytics, and continuous learning systems.
• Visionary Mindset: A proactive, forward-thinking approach to innovation in AI, capable of aligning technical strategy with business goals.
• Hands-On Leadership: Comfortable diving deep into model development, working alongside engineers, and iterating in real time.
• Compliance Savvy: Knowledge of regulatory requirements in customer service industries (HIPAA, FDCPA, etc.) is a plus.
Why Join Ally?
• Ownership: As CAIO, you’ll play a critical role in defining our future and share in our success with equity and profit-sharing.
• Pioneering Work: Be part of an elite team revolutionizing customer engagement in complex, high-stakes industries.
• Flexible & Remote: Join us from anywhere and build a future-forward AI team with a global perspective.
• Impact: Your work won’t just support internal growth; it will redefine what’s possible for businesses and the customers they serve.
• Apply now to be part of Ally’s mission to make AI empathetic, adaptive, and essential. Help us redefine the future of customer experience!
Location: Anywhere
Posted: Nov. 5, 2024, 9:48 p.m.
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