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Sr Manager, Business Consultant (Regional Coordinator)

CVS Health

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
The Regional Coordinator (West Ohio Region) is a full time telework position in Ohio. Regional Coordinators develop and execute OhioRISE engagement activities in priority communities. This position serves as the OhioRISE Plan's primary points of contact for ODM-approved improvement efforts involving community-based organizations and requiring community outreach and active involvement in priority communities (e.g., juvenile detention diversion initiatives or reduction in efforts to reduce out–of-home placements). Serves as the OhioRISE Plan's dedicated contact for county or local child serving agencies.

Responsibilities

- Attends or oversees OhioRISE Plan attendance at community events in priority communities (e.g., trainings; County Alcohol Drug and Mental Health Boards [ADAMH], Boards of Developmental Disability, PCSA, Family and Children First Councils, Juvenile Courts, and School District meetings; and racism dialogues). -Responsible for providing guidance and direction to external vendors, external consultants, consulting team members and/or matrixed staff as required in support of initiatives.

-Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations. Regional Coordinators routinely travel to member hones, other member locations, and provider locations.

-Drives or guides development of holistic solutions and/or key strategic plans. ---Proactively identifies opportunities for improvement and independently influences business leader(s) to act or change behavior through negotiations and/or consultation that promotes issue resolution. -

-Communicates compelling and concise results to empower client groups in decision making regarding initiative opportunities.

-Fully integrates baseline and metrics tracking into initiative planning and execution for optimal results.

-Shares joint accountability for initiative’s return on investment.

-Drives or guides engagement using a disciplined repeatable methodology. --------Designs, develops interventions and facilitates work sessions.

-Develops and delivers all required analysis, reporting and presentation materials.

-Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives.

-Facilitates diverse internal and external networks, as appropriate, for data gathering and best practice identification.

-Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer.

Specific to the OhioRISE contract, responsibilities include but are not limited to: - Provide in-person communication with ODM or other state agency funded community-based organizations in order to bolster the presence of the OhioRISE Plan itself as a collaborative and trusted partner of the community based organization and as a supporter of the ODM initiative

-Coordinate training for county or local child-serving entities regarding the roles and responsibilities of the OhioRISE Plan and the CMEs

- Collaborate with the CMEs to identify service and resource gaps in local communities and assist state and local child-serving agencies in addressing those gaps

- Collaborate with MCO's Regional Coordinators to collectively strategize and address community concerns

- Coordinate the tracking and submission of process measures, as needed, related to OhioRISE Plan's improvement efforts in communities (e.g., reductions in out-of-home placements)

- Promote the referral of members to community-based organizations when services are provided that will promote better outcomes

- Respond to ODM inquiries related to OhioRISE Plan's community engagement activities

- Build alliances with family- and youth-run organizations to strengthen family and youth voice in OhioRISE Plan's operations.

Required Qualifications
-Minimum two years' experience in a setting that includes services or management of multi-system youth, work with local/community systems of care, and knowledge of Ohio's child-serving systems.
- Computer literate; demonstrated proficiency with MS Office Suite applications. - Must have reliable transportation, valid/active driver’s license, and proof of vehicle insurance.

-Flexibility to work outside core business hours, Mon

Location: Columbus, OH

Posted: Nov. 8, 2024, 9:22 p.m.

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