Sr. Director, Agile Product Owner- LLM Ops
Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$135,700.00 - $223,900.00
Target Openings
1
What Is the Opportunity?
Travelers is seeking a Sr. Director, Agile Product Owner to lead a team to deliver capabilities/solutions in an agile way. In this position, you will act as a voice of the end-user to guide day-to-day work of a smaller scale team. This role requires a deep understanding of AI/ML technologies, strong project management skills, and the ability to collaborate with cross-functional teams to deliver innovative AI solutions that align with our business objectives. What Will You Do?
• Define and communicate the product strategy for enterprise LLMOps in alignment with the company's overall AI strategy; Articulate team goals and strategy effectively to Senior Leadership, key stakeholders, Circle Leads and team members.
• Define, prioritize and ensure a ready backlog of work for a smaller scale product team working with Agentic Frameworks, Large Language Models and Generative AI solutions, and enterprise best practices.
• Effectively manage a backlog of deliverables and capabilities for applications that leverage AI as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
• Proactive and self-motivated, with a strong sense of ownership and accountability.
• Act as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure teamwork product meets defined acceptance criteria.
• Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
• Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
• Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
• Partner with Circle Leads and peers to effectively communicate resources required to achieve defined business outcomes.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned. What Will Our Ideal Candidate Have?
• Bachelor's degree preferred.
• Four years of experience in Agile product management preferred.
• Four years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.) preferred.
• Proven experience in driving strategy for AI/ML products.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of AI/ML frameworks, tools, and technologies (e.g., TensorFlow, PyTorch, Kubernetes, etc.).
• Strategic thinker with a passion for AI/ML and its potential to drive business value.
• Detail-oriented and highly organized, with a focus on delivering high-quality results.
• Proactive and self-motivated, with a strong sense of ownership and accountability.
• Five years of experience articulating and translating business strategy, product vision, and analysis for a product preferred.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
• Product Mindset: Focus on defining a product value proposition
Location: Atlanta, GA
Posted: Nov. 11, 2024, 2:05 a.m.
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