The University of Maryland, Baltimore (UMB) has an opportunity
for a Senior Financial Aid Counselor. The selected candidate
will serve as the point person for financial aid for one or more of
the seven (7) professional schools as a part of the Office of
Academic Affairs, Enrollment Administration/Student Financial
Assistance. The Counselor practices counseling and decision-making
with principles that are sensitive to the challenges of students in
their assigned cohort, while adhering to the U.S. Department of
Education and University Student Financial Assistance &
Enrollment Services Policies and Procedures.
Benefits Information:
UMB offers a comprehensive benefits
package that prioritizes wellness, work/life balance, and
professional development, along with additional
exciting perks that employees can take advantage of. This
position participates in a retirement program that must be selected
and is effective on your date of hire. Exempt regular staff receive
a generous leave package that includes over 4 weeks of vacation
accrued each year, paid holidays, unlimited accrual of sick time,
and comprehensive health insurance; professional learning and
development programs; tuition remission for employees and their
dependents at any University System of Maryland school; and
flexible work schedules and teleworking options (if applicable per
job).
UMB is a Maryland state university. Applicants are expected to
reside in or be able to relocate to the State of Maryland.
Consideration may also be given to residents of the District of
Columbia, Delaware, Virginia, or West Virginia. This residency
requirement also applies to those performing telework.
Essential Functions:
• Provides leadership and counseling to students, families, and
the University community. Counseling responsibilities include
advising on financial literacy, realistic goal setting for
borrowing as well as providing individual entrance and exit
counseling for students who request this service.
• Serves as a team leader for the Financial Aid Counselors and
works with senior management to identify training needs and process
improvement.
• Responsible for orienting and training others, and assigning
and reviewing their work. May also be responsible for acting in a
“lead” or “senior” capacity over other financial aid
counselors.
• Assist the leadership team in monitoring and adjusting
financial aid in excess of financial need.
• Analyzes workflow and various processes relating to financial
aid packaging and awarding.
• Assists in the annual review and revision of departments
Policies and Procedures Manual.
• Participates in activities relating to the federal verification
process.
• Participates in school orientation programs and outreach
events.
• Serves as point person for federal exit counseling and
delinquent borrowers follow up.
• Follows established policy and procedures for awarding recouped
scholarship funds during the fall and spring term.
• Reviews requests for budget increases and makes recommendations
to the management on behalf of the student. Completes processing of
financial aid requests from students including but not limited to
federal verification and federal loan processing. May assist in
federal work study.
• Evaluates financial aid applications and determines
amount/configuration of aid packages for students ensuring the
University is in compliance with state, federal, and institutional
policies governing financial aid.
• Ensures financial aid data is processed accurately and students
accept the funds they are eligible to receive.
• Perform other related duties as assigned.
Qualifications :
Education: Bachelor's degree. Bachelor's degree in Student
Services, Educational Administration or a related field
preferred.
Experience: Three (3) years of experience in financial aid
administration or related experience in a Financial Aid
Office.
Other: Related experience may be substituted for
education.
Clery act designated job as campus security authorities (CSA)
member and will comply with Clery Act requirements.
Knowledge, Skills, and Abilities
• Current knowledge of Title IV and Title VII financial aid
programs. Knowledge of how state programs integrate with federal
and institutional funding.
Knowledge of Financial Aid Management Systems and/or Student
Information Systems - (NSLDS, COD, Banner operating system or
similar financial aid operating system).
• Proven record in working successfully with diverse
populations.
• Knowledge of financial aid policies, procedures, and
eligibility requirements.
• Ability to accomplish detailed tasks and follow a system of
procedures and timetables.
• Ability to work both as a part of a team and independently on
projects and assignments.
• Ability to maintain the confidentiality of information.
• Ability to establish and maintain harmonious and effective work
relations with students, staff, faculty and the general
public.
• Strong analytical skills with the ability to make sound
judgments about f
Location: Baltimore, MD
Posted: Aug. 15, 2024, 6:08 a.m.
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