ABOUT GENERATION
At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 100,000+ graduates and 11,000+ employers across 46 professions and 17 countries.
When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country.
ABOUT THE ROLE
We are seeking a dynamic and experienced Instructor to lead training for the Sales Development Representative (SDR) role in the Software as a Service (SaaS) sector who is motivated by Generation’s mission and driven by the objective of helping learners begin a new career. You will play a pivotal role as we establish our US operations through fully remote program delivery and job placements. We plan to use this program to create data insights on conditions for successful remote work so we may expand beyond West Virginia to serve all rural US communities. Your efforts will contribute to changing the lives of unemployed and underemployed individuals seeking economic stability and mobility.
For the pilot phase, we are looking for a full-time contractor for a specific period of time, as follows:
Job Type: Full-Time Contractor (40 hours per week)
Start Date: January 8, 2025
End Date: October 19, 2025
Job Duration: 9-month contract between Jan-Oct2025
Location Requirements: Remote (with access to strong WiFi), based in the U.S. and able to work from 8 am - 5 pm ET (with an hour unpaid lunch break)
Please note that the start date and job duration are subject to change based on final program design and launch timelines. This will be confirmed by the time of hiring.
Responsibilities
1. "SaaS Sales” Online Training Facilitation Support (80%):
· Assist the lead instructor in providing quality, effective, rigorous, relevant and adapted training to an adult audience
· Become familiar with and follow the course of the program as designed by Generation
· Reinforce a positive and inclusive learning environment by building strong, trusting relationships with learners, understanding their strengths and challenges, and fostering a culture of learning and teaching
· Co-facilitate and co-manage smaller breakout groups for discussions, hands-on activities, and other exercises
· Provide personalized attention to smaller groups of learners or individual learners, as needed
· Conduct assessments, input data, and regularly report progress through Canvas, Salesforce, and other relevant platforms as needed
· Monitor and support learner engagement and progress by taking attendance, answering questions, reviewing assignments, and collaborating with the Lead Instructor to address learner needs and implement support strategies
· Provide support to learners through various methods, including hosting office hours, providing 1:1 tutoring if needed, and offering asynchronous learner support
· Monitor and respond to learners' messages and requests on our communication channels (e.g. Teams, Slack)
· Share feedback with the Generation team and implement the recommendations to guarantee quality training for our learners
· Effectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily instructional tasks
2. Supplementary Activities (20%):
· Build strong and trusting relationships with learners, develop a detailed knowledge of their strengths and challenges while ensuring a caring learning environment
· Support and motivate learners to be resilient in their professional as well as personal journeys
· Support lead instructor and Generation team in identifying and effectively countering obstacles to learners' success
Location: Albany, NY (+8 others)
Posted: Nov. 12, 2024, 8:41 p.m.
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