SEARCH Group Partners, a premier recruiting firm, is looking for Training Manager for one of our SaaS clients located in Chicago, IL. Hybrid work schedule.
Successful individual will be passionate about the design, development and delivery of outstanding training programs. Creativeness, attention to detail, and an ability to think empathetically will be key in shaping effective and meaningful learning solutions. The role also requires strong leadership, superior presentation and outstanding all-round communication skills.
Here are a few things you'll likely find yourself doing in this role...
• Design and develop training material, including presentations, videos, interactive tutorials, knowledge articles and online resource
• Collaborate with cross-functional teams to gather insights and requirements for training content, ensuring alignment with product features and updates
• Ongoing maintenance of LMS; User setup & registration, reporting, creating/maintaining course catalogue, groups, learning paths, resources, certificates, gamification and badging.
• Keep training materials, e.g. courses, knowledge base articles, job aids, etc. up to date with the latest product enhancements, ensuring accuracy and relevance.
• Create content, tailored to the needs of various stakeholders, including customers, employees, and partners
• Create content to accommodate a wide array of learning competencies and ensure users gain the essential knowledge and skills to adeptly navigate and engage with our software.
• Conduct engaging and effective training sessions through various channels, such as webinars, in-person workshops, virtual classrooms, and hands on keyboard online training sessions.
• Collaborate with partners and third-party vendors to develop training programs that enable them to effectively represent and support our products.
• Monitor the effectiveness of training programs through feedback, assessments, and performance metrics.
Here's what you need to have...
• Bachelor's degree in a relevant field; Master's degree is a plus.
• 7+ years of experience in Training, Learning & Enablement, with experienced gained in strategic leadership roles.
• Proven track record of designing and delivering successful training programs, that meet customer and business needs.
• Experience with SaaS solutions, collaborating with technical teams, and interpreting data and system integration requirements for training content
• Proficiency in creating multimedia training content using tools like PowerPoint, video editing software, and e-learning content authoring software such as the Articulate suite (Storyline and Rise).
• Experience with digital adoption platforms
• Experience with maintaining LMS (learning management system)
• Technical writing experience will be beneficial as will be experience with release notes.
• Train the trainer experience with the ability to really become a super user of our product to confidently lead train the trainer sessions.
• Strong portfolio that demonstrates expertise in design thinking, user research, visual design, and interaction design.
• Able to travel when necessary for training, client presentations and internal engagements etc.
Location: United States
Posted: Aug. 15, 2024, 8:57 p.m.
Apply Now Company Website