Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical IT support, advice and guidance to students and to staff at academies and head office Ensuring all IT Support needs are logged appropriately Retaining ownership of Academy IT Support tickets and ensuring staff are regularly updated on status, and that these are resolved within the target resolution time Re-routing or escalating IT support tickets to the appropriate team as necessary and working to …
Location: London, UK
Posted: Aug. 21, 2024, 8:50 a.m.
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