Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Our People team is creating a unique culture at Docusign - one that is collaborative and one that embraces the full range of perspectives and experiences of all our employees. People are what drive our company’s success. That is why we focus on hiring the right people and giving them the tools and training they need to Make their Mark. As a company with over 50% of our employees working remotely full time and all of our employees working remotely at some point, we understand the importance of prioritizing employee experience and engagement for our remote workers. We recognize our people are driven by a sense of purpose and want to give back. That's why we established the Docusign IMPACT Foundation and the Docusign for Forests initiative which demonstrates our people's character in action.
As a Consultant, you are designing and supporting implementation of programs, policies and experiences that enhance engagement, productivity and connection for Docusign’s remote and hybrid workforce. You will drive the strategy and program development leveraging human-centered design methodologies, market research and internal data to understand users needs, develop concepts and pilots, and scale as appropriate across the organization. You will be adept at working and influencing across the organization at all levels to drive sustainable change and impact. As many of the policies and programs that impact remote work sit in functions outside of the People Team, the ability to build relationships and drive alignment is a critical part of this role.
This position is an individual contributor role reporting to the Director, Workplace Experience.
Responsibility
• Lead the design, development and ongoing management of remote employee engagement strategy, programs, policies and practices that support an active and engaged remote employee experience
• Leverage design thinking methodologies to understand business and user needs and objectives to develop concepts to pilot, test, iterate and learn to create scalable programs to scope and solve problems balancing immediate and longer term needs
• Analyze employee demographics and industry trends to create data driven business cases for investment in remote work programs and policies; this includes the partnering cross functionally to build alignment and support for pilots, programs or policy shifts that sit outside of the People Team
• Track and measure success of employee engagement programs including influencing the design of remote employee policies and experiences, workplace transformation efforts, culture initiatives
• Partner with the L+OD team to design and facilitate virtual workshops, skills training and events to support remote employee experience and hybrid working
• Partner with the People Team program management office to execute against the organization's Future of Work strategy to meet company ORK’s in workplace transformation, including owning specific programs, milestones and deliverables
• Model new to Docusign use of new sync/async collaboration practices and tools, decision making framework and omni-channel communication methods to drive agility, efficiency and alignment
• Consult on ad-hoc employee experience initiatives and programs as required.
Job Designation
Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
• Undergraduate degree or equivalent in relevant workplace strategy, people experience, organizational development, or experiential marketing positions
• 12+ years of working in workplace strategy or fields listed above, with proven demonstration of developing and implementing remote work programs at scale for technology organizations
• Significant experience in design thinking and user centered design methods, inclusive of personas, user journeys, day in the life
• Proven track record of leading complex, cross-functional
Location: San Francisco, CA
Posted: Aug. 26, 2024, 2:17 a.m.
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