Innovation Lead - AI and Collaboration
Job Category: Client Innovation
Location: US - Connecticut - Remote | US - DC - Remote | US - Delaware - Remote | US - Florida - Remote | US - Georgia - Remote | US - Illinois - Remote | US - Maine - Remote | US - Maryland - Remote | US - Massachusetts - Remote | US - Michigan - Remote | US - Minnesota - Remote | US - New Hampshire - Remote | US - New Jersey - Remote | US - New York - Remote | US - North Carolina - Remote | US - Ohio - Remote | US - Pennsylvania - Remote | US - Rhode Island - Remote | US - Tennessee - Remote | US - Texas - Remote | US - Vermont - Remote | US - Virginia - Remote
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Meet Our Team:
You will be part of the Client Innovation team. We are responsible for three important go-to-market programs – IMPACT, Pega CatalystTM and Business Value. The team is comprised of professionals with backgrounds in technology, design and business. Our primary focus is defining and creatively solving our client’s most complex challenges with the goal of business transformation in mind. Our three-stage methodology starts with Immerse followed by AIdeateTM and culminates with Materialize where we create a software-based solution to the problem.
Our culture is team oriented; we win and lose as a team. Each role – technology, business and design – are perfectly balanced to drive optimal client creativity, business rationale and technology choices.
Picture Yourself at Pega:
Working at Pega is a wonderful experience. You’ll have the autonomy to make high impact decisions and work with the best companies in the world.
When engaging with clients, you’ll work with our team of highly skilled, passionate and genuine design, business and technology professionals led by a Digital Transformation Director. The goal of this team is to solve the client’s most compelling business problem using Pega’s technology. Each of our client engagements are unique and important so you’ll be expected to contribute at a high level consistently.
When working independently, you’ll be creating, testing and documenting new ways to lead groups and individuals through improved collaborative methods and exercises using AI and other technologies.
What You'll Do at Pega:
Design and facilitate workshops that leverage AI
• Proven experience in designing and facilitating collaborative workshops.
• Proven expertise with design thinking and the ability to leverage AI to generate creative solutions and enhance collaboration.
• Be a thought leader in the application of AI in groups and team situations.
Foster group collaboration & creative problem solving using AI
• Ability to work effectively with diverse teams and manage group dynamics with internal colleagues and client participants from IT, Business and Operations.
• Apply generative AI and other AI techniques in real-world group collaboration settings.
• Proven expertise with design thinking and the ability to leverage AI to generate creative solutions and enhance collaboration.
Inspire innovation and influence change with clients:
• Proven ability to drive innovation and change with clients.
Who You Are:
• AI Educated - Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, Human-Computer Interaction, or a related field.
• 5+ years of relevant work experience
• AI and Machine Learning: Proficiency in machine learning frameworks, modeling, training and generative models.
• Data Handling: Strong skills in data analysis, preprocessing, SQL, and handling large datasets.
• Programming Languages: Knowledge and experience with object-oriented programming languages and data analytics programming languages used in AI solutions (Python, SQL and R)
What You've Accomplished:
• Prompt Engineering Guru: You’ve cracked the code on interacting with LLMs. You understand what LLMs can and cannot help a person or a team do. What are the best use cases and why?
• Workshop Creator and Facilitator: You’ve integrated AI and human knowledge into collaboration sessions to drive better outcomes and decisions.
• Worked with Fortune 500 clients: You love consulting with clients to solve their most complex and important problems using technology while also considering the impact on people and processes.
Pega Offers You:
• You will be an INNOVATOR at one of the world’s most innovative companies!
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
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Job ID: 20897
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Location: West Palm Beach, FL
Posted: Aug. 16, 2024, 4:28 a.m.
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