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Chinese Customer Service Representative

Hello Team

Chinese Customer Service Representative

Language Skills:
• Fluency in both Mandarin and Cantonese Chinese

Role Requirements:
• Provide customer service and support to Chinese-speaking customers
• Assist customers with inquiries, complaints, and product information
• Resolve customer issues promptly and professionally

Travel:
• No travel is required for this role

Working Schedule:
• Full-time position, requiring 40 hours per week
• The schedule is fixed and non-negotiable
• NewYork time 9 am to 5 PM EST.

Ideal Skills and Experience:
• Strong verbal and written communication skills in Mandarin and English
• Previous customer service experience is preferred
• Excellent problem-solving and decision-making abilities
• Ability to work in a fast-paced environment
• Attention to detail and ability to multitask efficiently
• Proficient in using CRM software and tools

You can visit our site at: https://thehelloteam.com/

Location: Lakewood, NJ

Posted: Aug. 16, 2024, 3:04 p.m.

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